I put a PIN on my lock screen but now want to take it off. But when I go to settings, the place to click on "None" for type of security is not highlighted to click and I no longer want the pin security....how do I delete it?
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Hi there! Definitely wanna look into that for you. Have you turned on device encryption?
No...the PIN was always there to click on....right now the two options, "None" and "Swipe" are not highlighted so cannot click them
It will require you to enter the PIN again before changing the lock method. Does it let you change to pattern?
I tried to change it to pattern and that worked but it still would not allow me to change to "none"
Oh My God! You are a genius! I have been on the phone with Boost for over 45 minutes and they could not help! You did it!! Thank you so much!