How to unlock a Galaxy S7 Edge

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Newbie

How to unlock a Galaxy S7 Edge

How do I unlock my Glaxy S7 Edge so I can switch it from Verizon to Boost? They guy at the Verizon storre said he didn't know how and it was "above his pay grade". I called Boost and although they were able to unlock my iphone they couldn't get the Samsung to unlock for some reason. Thanks for any help!

8 REPLIES 8
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Agent

Hi, @McRoberts. Thanks for reaching out to us. In order to unlock the phone you''ll need to contact Verizon. Also, you can check if your phone is compatible with us through this link: https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone

 

Thanks you.

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Verizon doesn't lock their devices anymore...  That's why Iphones first networked to Verizon will work anywhere.

Here is a hopefully helpful link.

https://www.verizon.com/about/consumer-safety/device-unlocking-policy

 

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Newbie

The customer service rep with Boost said it is compatible with Boost, but as I stated, the Verizon rep said he didn't know how to unlock the phone.

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Newbie

I don't know why our phones were locked them. This is the first I yeard that Verizon doesn't lock their phones and our phones were bought through them.  It seems the Verizon rep would have told us our phones weren't locked when we asked him to unlock them.

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If you put Boost sim in does it give you a Sim lock error? if so, call the 800 number in the link.

Verizon doesn't lock 4g devices because it is part of the agreement when they purchased the block of frequencies that were auctioned off from the old tv bands, pre digital age.

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Agent

Hi there, McRoberts. Thank you very much  for contacting us.

 

If the cellphone is locked, you have to contact the carrier to request the unlocking.  You can check whether a device is compatible or not here: 

 

https://activate.boostmobile.com/bring-your-phone

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Though according to this site,

https://willmyphonework.net/

The Verizon 935V would only be compatible with 2G and 3G.  4G wouldn't work. 

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Agent

I see, but that site doesn't belong to us. We advise you to use the DEC number on the link provided to check the phone eligibility to be activated.