How do I unlock my Glaxy S7 Edge so I can switch it from Verizon to Boost? They guy at the Verizon storre said he didn't know how and it was "above his pay grade". I called Boost and although they were able to unlock my iphone they couldn't get the Samsung to unlock for some reason. Thanks for any help!
Hi, @McRoberts. Thanks for reaching out to us. In order to unlock the phone you''ll need to contact Verizon. Also, you can check if your phone is compatible with us through this link: https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone
Verizon doesn't lock their devices anymore... That's why Iphones first networked to Verizon will work anywhere.
Here is a hopefully helpful link.
I don't know why our phones were locked them. This is the first I yeard that Verizon doesn't lock their phones and our phones were bought through them. It seems the Verizon rep would have told us our phones weren't locked when we asked him to unlock them.
If you put Boost sim in does it give you a Sim lock error? if so, call the 800 number in the link.
Verizon doesn't lock 4g devices because it is part of the agreement when they purchased the block of frequencies that were auctioned off from the old tv bands, pre digital age.
Hi there, McRoberts. Thank you very much for contacting us.
If the cellphone is locked, you have to contact the carrier to request the unlocking. You can check whether a device is compatible or not here: