Help with unlock uicc please

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Newbie

Help with unlock uicc please

I was sure i had unlocked phone last year or farther back,  now the uicc unlock will not work as number has been portex to different carrier,  i am told phone may be locked still. 

Please advise,  thanks. 

1 REPLY 1
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Agent

Hello, @Rdonok1! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.