I recently purchased a Samsung S10e on eBay. After I got the phone, I checked with Samsung to see if the phone is a Sprint phone, Samsung got me the yes. Then I called boost mobile customer service, but they couldn't get the s10e to swap with my current J7 Refine, the reason is that they don't have s10e on their list. Anyone has the same problem? Or can anyone help me out?
Solved! Go to Solution.
I just ordered the "Nationwide Network SIM Card Activation Kit". It says 3 days free shipping.
So after received the sim card, should I just insert the sim card into the new phone? What's the rest of the activation/phone swap process?
By the way, the boost mobile website said my device need a SIMOLW516TQ sim card. I suppose the Nationwide Network SIM Card Activation Kit is the SIMOLW516TQ sim card? Or do i need to get a SIMOLW516TQ sim card somewhere else?
You will receive a compatible sim card for the phone. Once you receive the sim card, you could activate the phone on the following link: https://activate.boostmobile.com/primary/activations-home?intnav=UtilNav:Activate. victor21