HELP... invalid sim card on Galaxy S7

Enthusiast

HELP... invalid sim card on Galaxy S7

Hello.  My daughter's phone is a Samsung Galaxy S7.  When she turns it on its fine for a couple of minutes then the message "invalid SIM card" comes up after a couple of minutes it ends up locking on her so that she is not able to use the internet, calls, and messages.  I did check SIM status and it keeps going from Boost to AT&T... don't know why.  I have tried wiping it off with a soft cloth but they only helped for about 5 minutes.  I need help.... my teenager is driving me crazy!!!!

 

Thanks!

3 REPLIES 3
Agent

Re: HELP... invalid sim card on Galaxy S7

Sorry to hear that, scrapie14. Let's do some investigating. Please send us a private message with the address where you are experiencing this issue.

Enthusiast

Re: HELP... invalid sim card on Galaxy S7

My address is [edited for privacy]

Agent

Re: HELP... invalid sim card on Galaxy S7

Would you mind sending us a private message with your phone number, pin code and address to review this?

 

To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.