Solved! Go to Solution.
Hi there, @kamc! Please, send us a private with more details about your issue. Are you trying to activate the device on a new account? Where did you purchase the device? Is the iPhone 6S unlocked?
Hi there, Netto! Thanks for reaching out to us here. We’d be happy to help. To further assist you, we'll need to access your account. Can you send us a private message with your phone number, PIN, and IMEI of the Samsung S9 Plus so we can take a look?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
I am having the same problem with my iPhone 6S. What should I do?
Hi there, @kamc! Please, send us a private with more details about your issue. Are you trying to activate the device on a new account? Where did you purchase the device? Is the iPhone 6S unlocked?
I need help but I can’t send you a private message
Hi there @Ericestr65. Please make sure to log into the community to be able to send the private message.
i like s9 is great
Hi there, @AZZYISH12. Did you try the eligibility checker here at https://activate.boostmobile.com/bring-your-phone?