Galaxy s20 activation

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Accomplice

Galaxy s20 activation

Just got my Unlocked Galaxy s20 from the Samsung website and well it's failing to activate. What to do? Just paid for my service on the 7th and currently using my s8
6 REPLIES 6
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Agent

Hello, @scavenger55. Thanks for reaching out. Did you purchase a new SIM card for the phone?

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Accomplice

No I didn't, I didn't know I had to purchase one. Can I go to a boost Mobile store and get one? How much are they?
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Accomplice

Meaning I thought my SIM would work just on on my s20 tho I wouldn't have 5g support on it. Not in my area yet anyway
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Agent

@scavenger55: Yes, you can purchase one in-store or online here for $9.99.

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Accomplice

Okay that's what I will do. I will go to the Boost Mobile store and get one.
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Agent

@scavenger55: Great! If you have anything else we can assist you with, feel free to let us know. We're here to help!