Device not eligible for swap

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Newbie

Device not eligible for swap

Ive had boost mobile for ten plus years so i am very familiar with the swap device feature on the website. I recently purchased a unlocked galaxy s8 and tried to swap with my current broken iphone. It says that it isnt eligible to swap, is there anything that i can do? 

1 REPLY 1
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Accomplice

The sim cards are not the same you just have to order online or go to a store and pick up the sim card for the Samsung phone.