Coolpad Legacy becomes unresponsive after 1-2 days!!

Newbie

Coolpad Legacy becomes unresponsive after 1-2 days!!

I've had this phone for about a month and, for the most part, I love it. It has a feature set that easily competes with phones costing double or more. Great battery life. Expandable storage out of the box, so plenty of room for apps.

But after about 48 hours of operation, it suddenly slows to a crawl and becomes unusable. I've tried several potential fixes, including clearing all app caches, and even a factory reset. Nothing helps, except a quick reboot (press the power button, then tap "reboot"). That takes just seconds, and fixes the problem -- for another day or two.

If Coolpad can address this, and push out a fix, they will have a real winner. In the meantime, has anyone found a workaround to prevent this?
Other folks have reported similar symptoms.  Is Boost Mobile working with the manufacturer to fix thIs?

1 REPLY 1
Agent

Re: Coolpad Legacy becomes unresponsive after 1-2 days!!

We understand your frustration, @jakabhai, & we apologize for the inconvenience! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN
and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.