Cant swap to samsung S20 FE 5G

[blackstray]

I'm having a problem with swaping to my new phone. I bought a new unlocked S20 FE 5G on amazon and also purchased the BYOP expanded data network sim from boost mobile. when I proceed to swap my phone online everything is fine, it says I need a new plan so I select the new $35 plan. I get to the review your equipment page and hit next and then it prompts me with "Something went wrong please try again."

[RossyC]

So sorry to hear that, blackstray. Let's check this out. Since you have an unlocked phone, did you check its compatibility online? If not, please do so using the following link: https://boost.co/33ATQxU.

[blackstray]

I did and it said i needed the expanded network sim card

[RossyC · Accepted solution]

blackstray Understood. Please, send us a private message with your phone number, PIN, the IMEI of the phone, and the numbers on the SIM card. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

[Paypay69]

I would suggest taking your phone to boost mobil.I bought my daughter and I phone through apple unlocked and boost mobile connected it quick.