Blacklist removal

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Newbie

Blacklist removal

My phone was blacklisted and when I called to have it removed so it could be activated they hung up on me, so I was wondering if I could have it removed from the blacklist so I can activate it this way
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Agent

Hi, Mari10061. The account phone number and pin code are required to process the request. If you have this information, please send us a private message with the account phone number, pin code, and the IMEI.

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Agent

Hi, Mari10061. The account phone number and pin code are required to process the request. If you have this information, please send us a private message with the account phone number, pin code, and the IMEI.

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Enthusiast

My boy friend had my phone reported and need to know how to get it back on
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Agent

Hi there Bettysullivan. If the suspended his account for lost/stolen phone and wish to restore service, all he needs to do is go here https://myaccount.boostmobile.com/sign-in.html?intnav=UtilNav:SignIn and after login he will be presented with a screen and will need to make a choice either to Unsuspend their account or Swap device. He should select the appropriate choice. If you have any other question or concern let us know.