Solved! Go to Solution.
Hi there Bettysullivan. If the suspended his account for lost/stolen phone and wish to restore service, all he needs to do is go here https://myaccount.boostmobile.com/sign-in.html?intnav=UtilNav:SignIn and after login he will be presented with a screen and will need to make a choice either to Unsuspend their account or Swap device. He should select the appropriate choice. If you have any other question or concern let us know.