A205U Unlock device SIM-locked

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A205U Unlock device SIM-locked

Does anyone have any idea why I get this screen and my device doesn't latch to the network?

sim.jpg

If there is any technical support rep out there, I heard that if you refresh my SIM card for me that it'll go away.

Please reach out to me!

 

Thank you.

1 ACCEPTED SOLUTION

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Agent

Re: A205U Unlock device SIM-locked

Hi there! I'd be happy to help you. Please send me a Private Message with your phone number, PIN and SIM card number. 

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8 REPLIES 8
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Agent

Re: A205U Unlock device SIM-locked

Hi there! I'd be happy to help you. Please send me a Private Message with your phone number, PIN and SIM card number. 

View solution in original post

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Enthusiast

Re: A205U Unlock device SIM-locked

Hi my device also says the same thing
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Enthusiast

Re: A205U Unlock device SIM-locked

My screen is smashed on my SM-j337P, and my sister has the same phone thru boost n she gave it to me since mine is broke. And when I tried to just change the sim card it said locked. And her phone is not activated it's been off for almost 2 months. What can I do?
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Agent

Re: A205U Unlock device SIM-locked

Hey there! We apologize for any inconvenience. We'll be happy to help you with this. 

 

Try to power off the phone, remove SIM Card, and gently wipe it off with a soft cloth. Reinsert the SIM card and turn the phone back on. Then, test the service to see if it works. 

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Newbie

Re: A205U Unlock device SIM-locked

Where can I find my pin number and sim card number
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Agent

Re: A205U Unlock device SIM-locked

Hello Esgar11. The SIM card number can be found on the SIM card itself. You can recover your PIN number by clicking here.

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Newbie

Re: A205U Unlock device SIM-locked

sir i want to unlock a205u boost 

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Agent

Re: A205U Unlock device SIM-locked

Hello, robin13! Thanks for reaching out to us here. We will be able to unlock your phone under the following circumstances:

 

- The phone has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked.
- The phone has 12 uninterrupted/consecutive months active with our service.
- The phone must be powered on and in Sprint coverage with the original SIM card inserted to request the unlock.

 

Do you think you meet the above requirements to unlock your phone? If so, send us a private message with your phone number and pin code to verify your account.