A205U Unlock device SIM-locked

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A205U Unlock device SIM-locked

Does anyone have any idea why I get this screen and my device doesn't latch to the network?

sim.jpg

If there is any technical support rep out there, I heard that if you refresh my SIM card for me that it'll go away.

Please reach out to me!

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: A205U Unlock device SIM-locked

Hi there! I'd be happy to help you. Please send me a Private Message with your phone number, PIN and SIM card number. 

4 REPLIES 4
Agent

Re: A205U Unlock device SIM-locked

Hi there! I'd be happy to help you. Please send me a Private Message with your phone number, PIN and SIM card number. 

Groupie

Re: A205U Unlock device SIM-locked

Hi my device also says the same thing
Groupie

Re: A205U Unlock device SIM-locked

My screen is smashed on my SM-j337P, and my sister has the same phone thru boost n she gave it to me since mine is broke. And when I tried to just change the sim card it said locked. And her phone is not activated it's been off for almost 2 months. What can I do?
Agent

Re: A205U Unlock device SIM-locked

Hey there! We apologize for any inconvenience. We'll be happy to help you with this. 

 

Try to power off the phone, remove SIM Card, and gently wipe it off with a soft cloth. Reinsert the SIM card and turn the phone back on. Then, test the service to see if it works.