stylo 3 error 104

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stylo 3 error 104

I am getting an error 104 on my stylo 3 only when texting 1 phone number......I can call and receive calls but cant send texts......any suggestions please?

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Re: stylo 3 error 104

That worked, thank you so much!

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20 REPLIES 20
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Agent

Re: stylo 3 error 104

Thanks for bringing this to our attention, @jazzimusprime42. We'd be happy to help. Please remove the contact from your contact list and the re-enter the number using the regular format, 10 digits no dashes. 

 

Let us know the outcocme. 

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Agent

Re: stylo 3 error 104

*Let us know the outcome.  

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Re: stylo 3 error 104

That worked, thank you so much!

View solution in original post

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Agent

Re: stylo 3 error 104

Sounds good! We remian at your service. 

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Newbie

Re: stylo 3 error 104

This did not work for me.  I am trying to text my daughter and I can't.  I like the stylo 3, but this is crazy.  This is the only contact I have this problem with

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Agent

Re: stylo 3 error 104

Hi there, noragene33. Thank you very much  for contacting us.


We're sorry for the inconvenience with the texts. We'd like to have a look at the account. Please, send us a private message withthe phone number and PIN to have a look at your account. 

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Groupie

Re: stylo 3 error 104

I tried this and it worked for a couple of weeks but it came back. I also only have this problem with one contact
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Agent

Re: stylo 3 error 104

Hi, @momof226! Sorry to hear that you're experiencing the same issue again. Can you please try these steps?

1. Turn Wi-Fi off and Mobile Data on - Settings > Wi-Fi > Off - Settings > Data Usage > Mobile Data > On 
2. From the dial pad enter ##72786# 
3. The cellphone is going to update the Profile and the PRL and reboot automatically. 

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Groupie

Re: stylo 3 error 104

I tried it and it still did not work