I am getting an error 104 on my stylo 3 only when texting 1 phone number......I can call and receive calls but cant send texts......any suggestions please?
Solved! Go to Solution.
Thanks for bringing this to our attention, @jazzimusprime42. We'd be happy to help. Please remove the contact from your contact list and the re-enter the number using the regular format, 10 digits no dashes.
Let us know the outcocme.
This did not work for me. I am trying to text my daughter and I can't. I like the stylo 3, but this is crazy. This is the only contact I have this problem with
Hi there, noragene33. Thank you very much for contacting us.
We're sorry for the inconvenience with the texts. We'd like to have a look at the account. Please, send us a private message withthe phone number and PIN to have a look at your account.
Hi, @momof226! Sorry to hear that you're experiencing the same issue again. Can you please try these steps?
1. Turn Wi-Fi off and Mobile Data on - Settings > Wi-Fi > Off - Settings > Data Usage > Mobile Data > On
2. From the dial pad enter ##72786#
3. The cellphone is going to update the Profile and the PRL and reboot automatically.