Hi Mrmaly! You just need to tap on an agents name and then select the "Send this User a Private Message" on the profile screen. We'll be waiting for that information.
Hi there Macnod. So sorry about what had happened. This effort is intended for customers that have had their service interrupted and need assistance getting their phone working again during the storm. Please send us a private message with your phone number and pin code so we can review this further. Victor21
Hi Riley1052! Please send us a private message with the detailed description of your concerns, and let us have your phone number and pin. We'll be glad to help.