Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Phones being hacked for 35 days now

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Enthusiast

Phones being hacked for 35 days now

Still no help from boost!!!! Phones are still being compromised now they are messing with my utility bills!!!! Calles boost again this evening and the so called SUPERVISOR hung up on me!!!!!! Seriously BOOST your customer service is below par.. i have sone everything that Boost has told us to do ex changed pins emails passwords,and phone numbers, and then we have done everything that Samsung technical has asked. AND EVEN TECH SUPPORT HAS SAID NEXT STEP NEW PHONES!!!!! SO BOOST ALLBI WANT IS 2 NEWPHONES EQUIVALENT TO THE PIECES OF CRAP THAT I HAVE NOW THAT HAS LITERALLY TEARING MY RELATIONSHIP WITH MY FIANCE UP .... SO SOMEONE PLEASE HELP ME OUT WITH THIS BECAUSE I AM VERY VERY UPSET AT THE WAY I AM BEING TREATED!!! AND BY THE WAY EVERY TIME I TALK TO A "SUPERVISOR " NOT ONE OF THEM HAVE TOLD ME THE EXACT SAME THING THAT NEEDS TO BE DONE TO MAKE THIS BETTER!!!!!!! FED UP BEYOND