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Hi @Dansb40. We are really sorry to hear about your experience. We definitely would like to look into this for you. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".
Nothng is solved just got a reply that was charged 130 than explain my credit card charges and receipt charge showing inward charged 309! Now I am extremely pissed off I not only got screwed over and told I would refund by contacting u that I would also fix my bill that she said she messed up on and said that she put in wrong and it says 130 fornthisbcomming month the family plan switching ph ok ne company's is 100$$$$$$ for 3/4 lines. Taxes and fees included says right on yr sight and everywhere u promote the deal. Includes free phones. INSTEAD I GOT SCREWED UP MY **** AND CHARGED 309 AMD HAVE NOT HAD PHONES THAT WORK PROPERLY SINCE I GOT THEM . THIS IS BEYOND RIDICULOUS. I COULD BOT EVWN GET BACK TO THIS MESSAGES THAT MY PHONE WASNT ALLOWING IT. ...... SO YOU FALSE ADVERTISE AND THEN DYRING A PANDEMIC STEAL AND RIP OFF PEOPLE FOR WHAT LITTLE MONEYBTHEY HAVE. I HAD TO CHSNGE PHONE COMPANYS CAUSE I JAVE A STALKER . INALSO WANTED TONSAVE MONEY. SO FAR MY FIRST DAY INGOT SCREWED BITH DIRECTIONS LIED TO AND NO ONE IS ANYTHNGTO FIX THE SITUATION I GAVE THE RECIPT J HAVE THE PROFF THE PHKNES WERE NOT ACTIVATED CORRECTLY O HAVE THE PROF. WHO DO I NEED TO CONTACT TO GET MY MONEY BACK AND HAVE MY REGULAR BILL CORRECRED TO THE RIGHT AMOUT. I HAVE FAMILY PLAN 4 LINES . I ALSO WANT TO FILE A FORMAL COMPLIANT AGAINST THE GIRL FOR RIPPING ME OFF . U CAN SEE WITH THE RECIPT WHAT SHE DID AMD HOW SHE OVERCHARGED ME A M D DID MOT GIVE ME THE BEEN FAMILY PLAN. I ALSO NEED MY MUMBERS CHAMGED !