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We understand your frustration, Amanda0719, & we apologize for the inconvenience! Sadly, we don't have any information available at this time regarding the current situation. However, we will like to check on your account regarding the other scenarios you didn't receive appropriate assistance with. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.
I just saw on the news that many communications companies are agreeing not to cut service for the next 60 days as asked by the FCC. Is Boost Mobile going to be part of this? Asking because many of us are taking financial hits with our jobs because of this coronavirus.