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Folks, for anyone who is not already aware, Boost-Mobile has set up a page with some information about the steps we're taking to assist customers who may be affected by COVID-19, whether that means you're out of work, sick or quarantined at home.
That information can be found on the Boost Mobile COVID-19 Page
If you need to speak to a customer service person, whether by phone or here on the Community, responses may be delayed. Many of our centers are impacted by curfews and mandatory government shut downs in an attempt to curb the spread of the virus. We do still have people here to help but ask that you remain patient while we work through more volume than normal with fewer people than normal.
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Hi there, Mamichuulaaa. Thanks for reaching out to us. We don’t have any news to share about that just yet. Stay tuned to our site and social media channels for updates on this.
We understand your frustration & are truly sorry for the inconvenience! We don’t have any news to share about that just yet. Please stay in touch with us, BenG1!