Set Up, Access or Change Voicemail Options

  1. From your smartphone dialer app or your feature phone home screen, press and hold the 1 key for 2-3 seconds.

  2. If this is the first time accessing the voicemail, you will be directed to set up your voicemail.  Follow the voice prompts to choose the following options:

    • Password (4-10 digits)

    • Name

    • Greeting

    • Security settings

    Once your voicemail is set up, new messages will be played automatically. 

    Note: If the voicemail was set up previously, the system will ask you to enter your current password.  

  3. To change options in your voicemail system after the initial setup, press and hold the 1 key on your feature phone home screen or smartphone dialer app for 2-3 seconds.

    If prompted, enter the voicemail password you chose to access new messages. If you did not choose a password,  messages will begin playing automatically. 

    After listening to a voicemail message, select the what you would like to do with the message

    • Press 4 to replay the message

    • Press 7 to delete the message

    • Press 9 to save the message

  4. After listening to new messages, the following menu options are available:

    • Press 2 to send a message

    • Press 3 to change personal options such as your mailbox name or your outgoing message greeting

    • Press 8 to place a call

    • Press # to exit the voicemail system. 

    When finished, press the END key to hang up.

  5. Voicemail is now set up. 

Version history
Revision #:
3 of 3
Last update:
‎11-21-2017 04:46 PM
Updated by: