online text history

Accomplice

Re: online text history

Si e tratado solo sale que los mensages no afectan el cobro y que por esa rason no aparesen
Agent

Re: online text history

Saludos Ferny1212! Lamentamos escuchar eso. Nos gustaria revisar su cuenta para confirmer la informacion disponible. Porfavor envienos un mensaje privado para que podamos trabajar directamente con usted.

 

Puede enviar un mensaje privado haciendo click en mi nombre, y luego seleccionando la opcion de mensaje desde la pagina del perfil.

LZ Groupie
Groupie

Re: online text history

I'm having same problem, says I have no text history but I text more than call, why can't I see my text history?
Agent

Re: online text history

Hey there, @LZ! That is a known issue. We're working to fix this issue as soon as possible. We're sorry for any inconvenience this may have caused you.

LZ Groupie
Groupie

Re: online text history

That's great to hear, but it has been a issue for years....will it ever be fixed or is it just gonna be one of those "never gonna happen" things? I only ask cause I recently deleted all my msgs by accident. Even with being a prepaid phone service, couldn't boost send out monthly usage emails so people can have this information in writing.
Agent

Re: online text history

Oh, I see, @LZ. Our online text history will only show the numbers sending or receiving the message. However, the text it self will not show. We don't have access to that information and it may not display in our website. We're sorry for any inconvenience this may have caused you.