Slowed data after paying bill

Slowed data after paying bill

I haven't even finished my plan month and my data caps out, so I paid the bill just to reset the data speed so I can open a webpage and it always takes days to reset. This is stupid, I'm paying you for 'unlimited', Why is my data slowed to a crawl after I've given you MORE money when my plan hasn't even finished for the month?
1 REPLY 1

Re: Slowed data after paying bill

Hey there, Milhousevanhels! We truly apologize for that, and sorry for the late reply!

 

To better help you, please send me a private message including:

 

- Your Boost phone number.

 

- Your account's PIN.

 

To send us a private message, just click on the agent's username (Hozuki_Robert in this case), and then look for the option that says "Send this user a private message".

 

I'll be glad to help you!

 

 Hozuki_Robert