Slow data and on unlimited data plan

Accomplice

Re: Slow data and on unlimited data plan

Aha! I'll try again
Accomplice

Re: Slow data and on unlimited data plan

This is definely true. I was on an unlimited plan with metro pcs and never had any trouble with my data speed. I switch because of boost false advertisement, to find out there is actually worst serving here in boost. I can’t take my phone to another carrier. Not even the people that work here help because the only thing they can do if reset the phone send a signal check the tower. But they can’t make boost mobile any better.
Accomplice

Re: Slow data and on unlimited data plan

Yeh, boost doesn't need to do this . My service is so bad, stuck pages, instant server drops,. not even connecting, that it's more than the puny message telling me I have 5 G left until ......what? My service gets throttled down, what it gets penalized. I, too, bought a phone and am one of those reduced to living on a fixed income which isn't much., It's a big drag to have to buy another phone. I can't.. why is the service so bad? There must be a corporate psychopath involved.
Agent

Re: Slow data and on unlimited data plan

Hi DannyDs! Sorry about this situation. Would you mind sending us your address on a private message? Also, you may send us your phone number and pin in case troubleshooting is needed. We'll be waiting for your reply.

 

EdwinRG

Re: Slow data and on unlimited data plan

My data is slow
Cedar Rapids IA

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Agent

Re: Slow data and on unlimited data plan

Hi Userqwerty45!

 

Slow connection speeds on unlimited plans are often caused by network-related issues. However, after reviewing the address provided, we found no problems with the service there. For a more detailed approach on this situation, we need you to send us a private message with your account credentials (phone number and security pin), so that we can run some checks and diagnose more accurately.

 

We'll be waiting for your reply!

 

EdwinRG