Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Roaming

Highlighted
Newbie

Roaming

My phone is roaming when I know I should have full service I can’t make any calls or send texts or get online unless I’m on WiFi what’s going on
1 REPLY 1
Highlighted
Agent

Re: Roaming

Hi Zanna2915!

 

We're sorry to know that your phone service isn't working as it should. To our knowledge, the phone will go into roaming if the phone signal drops to zero on areas where roaming coverage is available. Signal issues like this could come from different directions, such as a service outage in your area, a phone setting, a hardware problem, etc. To look into this closer, please send us a private message with your phone number and address. We'll let you know if we need more information after we check on here. We'll be waiting for your reply.

 

EdwinRG