Remove family plan

Newbie

Remove family plan

I want to restore my service today, however there is a second line on my family plan. It will not be used and I don't want to pay for it for no reason. But the website won't let me cancel the family plan. It just says I need to change my plan, but then doesn't let me.
3 REPLIES 3
Agent

Re: Remove family plan

Hey there, @ColtenLee! We'd like to help. Please private message us your number and PIN and the number you would like to remove from your family group. Thank you.

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Groupie

Re: Remove family plan

How do I private message an agen to do the same?
Agent

Re: Remove family plan

If you want to send a private message, you need to click on the username, and you will see the option to send a private message. Thanks.