Phone randomly has no service must contact service provider to configure device

[Nkelly5928]

My phone wkrkex yesterday today there is no connection doesn't even dial 611. When I try ##72786# it says contact network provider to configure device. When I call Cust. Serv the automated thing tells me to dial ##724692# but my phone doesn't do anything help please

[Joy1713]

Hello @Nkelly5928 So sorry about the trouble. We'd like to take a closer look. Please, send us a private message with your phone number and PIN.

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
 

~JoyP.