Phone call & text history

Newbie

Re: Phone call & text history

Hi Everyone. I have made 4 phone calls and have received two case numbers from Boost ref talk history dysfunction. My talk history will only reflect the past 3 days and I needed data from 60 days back (April 16). My text history works fine. Boost Reps keep telling me they're working on it, to wait 24 hrs, then I'm told to reset settings, also told to wait 32 hrs they're working on it. Can anyone help? 6/18/17

Re: Phone call & text history

Hi Stephaniehendri. Have you tried to check the recent calls on the phone itself instead of the website call history? The web only displays outgoing calls. - E.J.

Newbie

Re: Phone call & text history

 
Newbie

Re: Phone call & text history

Hi, E.J.: Yes I have tried using the recent call history on the phone itself and it only goes back 2 weeks. I need data from 2 months ago. Thanks

Re: Phone call & text history

Hi Stephaniehendri. Please send us a private message to further assist you. - E.J.

Newbie

Re: Phone call & text history

Hey I need text history from 30 days ago

Re: Phone call & text history

Hey there! If you need something you can show someone, instead of just verbal information, you can view your recent calls and text message:

  • On your phone.
  • On yourr online account.

Re: Phone call & text history

 
Enthusiast

Re: Phone call & text history

 
Groupie

Re: Phone call & text history

I cannot see my text history either. What can I do to see all history