No service!

Groupie

No service!

My service has not been working what so ever! So annoying
5 REPLIES 5
Agent

Re: No service!

Hi there Anar6987. So sorry for any inconveniences. To research further, can you send us the cross streets and ZIP code where this occurs? Victor21

Groupie

Re: No service!

Zip code is 12550 and street is Johnston st
Agent

Re: No service!

r the information. We’re aware of an outage impacting our customers that area. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience. Victor21

Groupie

Re: No service!

Are we getting pro rated for the number of days we have not been able to use service?
Agent

Re: No service!

Hi. Once the outage is cleared, you are able to receive a credit for the days you was not able to use the service. Victor21