Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

No service in Camp Pendleton

Highlighted
Newbie

No service in Camp Pendleton

I am not getting any service in Camp Pendleton but as soon as I leave base I get service. I cannot call or text I can only use WiFi. Any reason why this is happening? I usually get service but I havnt all day.
3 REPLIES 3
Highlighted

Re: No service in Camp Pendleton

Good morning, @Akroto2795! We truly apologize for that situation!

 

To better help you, please send us a private message including:

 

- Your phone number.

 

- 4-digit PIN code.

 

- Your complete home address. We need this information to check if there's any network outage impacting your service.

 

- Hozuki_Robert

Highlighted
Newbie

Re: No service in Camp Pendleton

How do I message you. I’m in Camp Pendleton San Mateo Dr bldg 6220
Highlighted
Agent

Re: No service in Camp Pendleton

Sorry for the inconvenience, Akroto2795. We have fair to no coverage at that location. You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile.  On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the   Community member in the "To" field and off you go.