New account but cannot change plan

Groupie

New account but cannot change plan

Hello! While setting up my new phone, the wrong plan was selected. When I login to my account and try to change the plan I get the error message "Failed to process Expression Evaluation "json:status""  I've tried from another device and differenct browser but still get the message. How can I change my plan? Thanks!

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Agent

Re: New account but cannot change plan

Hey there, @aleelg! Thanks for being part of our Boost Mobile Community. Definitely want to look into this for you. Please send us a Private Message with your phone number and PIN, so we can help you.   
Note: For you to send me a Private Message you'll need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.