How to restore back up on icloud without access to old device

Newbie

How to restore back up on icloud without access to old device

I recently bought a new iphone and now im having trouble trying to restore my old iphones backup memory since i no longer have access to the phone since the phones battery stopped working completely is there another way i could back it up? I really don't want to lose all my pictures and other stuff from that phone
1 REPLY 1
Agent

Hey there, @Lenasixtos! Thanks for contacting us. You can try to do it using these steps we found on Apple's website: https://support.apple.com/kb/ph12521?locale=en_US if it doesn't work, we suggest you to contact Apple Support or visit your nearest Apple store for more information.