Solved! Go to Solution.
Good morning, kinggunter! Sorry for the late reply!
To better help you, please send us a private message including your account's phone number and PIN.
That way, we'll verify what's happening with your Hotspot data usage after having added money to your account.
Looking forward to your message!
Hey there, stevenspaulding! Definitely want to look into this for you. Please send us a private message and we will take care of this for you.