HELP !!!! phone number change

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Newbie

HELP !!!! phone number change

i just changed my phone number and went to go do the ##72786# and after i enter the last # sign it deletes the number so i tried again and now its asking for a pin and its not taking my pin and wants me to purchase one... im in limbo... can someone help me... 

4 REPLIES 4

Re: HELP !!!! phone number change

Go to settings in your phone, system updates and select update profile. Hope that helps.
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Re: HELP !!!! phone number change

Hello :),
If you tried updating you're profile and dialing ##72786# and it's still not working my advice to you would be call boost mobile customer care bc sometimes within the setup- change of the network something goes wrong and asks you for certain pins that only they can provide to you. Also keep in mind between androids and apple phones there are pins that are different from eachother just bc of the phone. Hope this helps 🙂
Ladyequinoxx
Customer Service Rep
Wireless Ally
If I have answered your question, please be sure to mark as Accepted Solution or give it a Kudos if you like the response 🙂
Thank you - god bless
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Re: HELP !!!! phone number change

We're my new number
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Agent

Re: HELP !!!! phone number change

Hi, did you complete a number change on your account on the website or any of our channels? Victor21