Failed to process Expression Evaluation "json:status"

[leealiyah]

I keep getting Failed to process Expression Evaluation "json:status" when trying to change my plans add ons.

what is that about?

[RossyC]

So sorry to hear about this experience, leealiyah. We want to help! To further assist you, please send us a private message with your phone number, PIN and the add-on you'll like to change. 

Note: To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".