Error message when attempting to activate device

[Axamider]

Water damage to my current phone, trying to activate my old phone. Every time i try to activate it i get the message (Failed to process Expression Evaluation "json:status")

I have tried to activate it on my old phones browser, in google chrome, and in firefox. I get the same message every time.

[melissac]

Let’s take a closer look, @Axaminder. Can you private message us so we can investigate further?

[godsmack6777]

i am also having the same issue when i am trying to switch my plan form single plan to a family plan everytime i hit chnage plan i get Failed to process Expression Evaluation "json:status" message how do i fix this

[melissac]

Sorry to hear that, @godsmack6777. Can you shoot us a private message so we can investigate?