That’s not what we like to hear. We truly apologize for the inconvenience, Jblack1488! We really want to help you with this issue. Can you please private message us with your phone number and PIN so we can take a closer look?
Been had again!! I'm a fool for falling for it for a third time!! Lol. I'm so mad I just wasted another hour to receive the same reply.
Re: Problems We understand. We have submitted a report so the area can be reviewed by our network engineers. Improvement should be noticeable within the next 48 hours. If the issues persist, please contact us back so we may review the report, and continue with troubleshooting if necessary.
Re: Info Thanks for the information! This issue has been reported, so they can investigate and resolve it as soon as possible.
Re: Info We've checked the area and there are no open outages affecting the service. Are you getting any error message when trying to use the data service? How many signal bars is your device getting? RIDICULOUS!!!