Data has been much slower recently...

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Groupie

Data has been much slower recently...

Within the past couple of months, my data has been very spotty. It says LTE most of the time but compared to much earlier in the year, or even last year, the loading times are much longer. When I used to watch YouTube on 480, it struggles to load 360 now. My boyfriend's is also slow. I pay for unlimited, and while we have hit the data speed reduction threshold before, it is still slow right after my bill cycle has restarted! It is a constant struggle now. Please help.
1 REPLY 1
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Agent

Hi Samhaa!

 

Does this occur anywhere you go or just at certain locations? What type of phones do you guys have? Have you tried refreshing the data profile on your phones? To investigate in more detail, please send us a private message with your address. We're at your service!

 

EdwinRG