Hi there Leaskaggs112. We’d be happy to help, but we could use more info. Please send us a private message with your phone number and pin code, along with your address, and we’ll get this thing figured out. Victor21
Sorry to read that you’ve been experiencing this issue. Are you getting any specific error message when you try to use your service? What's the make and model of your device? To research further, can you send us the cross streets and ZIP code where this occurs? You can also send us a private message just clicking on my name and then selecting “Send this user a private message".