Sorry to hear that, @tarynitup444! If you private message us, we can definitely help you out with this!
@tarynitup444 Please follow these steps below: -Click on my user name. You will be taken to my profile. -Click the "Send this User a Private Message" located on the right hand side.-Type your message in the new window and click Send.
I get the same thing
Hi there, @leealiyah! Please, send us a private message with your phone number and PIN to further assist you.
You can send us a private message just clicking on my name and then selecting “Send this user a private message".