Do you people give out cell phone extensions, ? I have a payee that pays my bills i dont get paid till the next Monday,and my bill was due Sunday,is there anyway i can have my due date changed from Sunday to Mondays please?
Hey there, Aquilah! Sorry for the confusion. It has never been a mandatory extension. We used to help out our customers with this before but it was always up to the representative's discretion. The company has enforced this policy and we are no longer able to adjust customers accounts as we no longer offer the daily plan as an option.