We recommend sharing your account information via private message only. Please click on an agent's name and select "Send This User a Private Message" from the profile page. We'll be waiting for your reply.
@Jenlette Hi. Please send us a private message with the phone number and PIN of the primary line and let us know the number that you want to remove. - E.J.
Hi there, @tjconley22! We can assist you with that. Please, send us a private message with your phone number, PIN, and the phone number and PIN of the line that you would like to remove from your family plan and the reason.