Hello! So sorry about the trouble! Would you please send us a private message so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
@PinkPoodle: We're happy to hear your phone is working properly again. We want to thank you for your patience throughout this issue, we understand it was a big inconvenience. Just so you know, if you have any request or concern, feel free to let us know. We'd be happy to help!