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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Can’t receive calls

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Groupie

Can’t receive calls

My phone can not receive calls at home. I have been using Boost for years and have never had this issue. I have always had great service here...every where actually, but for the last 2 weeks no calls can come in at home. There are no outages here because my roommates has Boost as well on 4 lines that work fine. I’m not sure if there is a settings issue with mine or what but I am expecting a call for flight information for my new job that I can not miss. Please help!

I have had an iPhone 6 Plus for 5 months that has worked fine up until 2 weeks ago if that makes a difference.
2 REPLIES 2
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Agent

Re: Can’t receive calls

Hello! So sorry about the trouble! Would you please send us a private message so we can further assist you?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.
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Agent

Re: Can’t receive calls

@PinkPoodle: We're happy to hear your phone is working properly again. We want to thank you for your patience throughout this issue, we understand it was a big inconvenience. Just so you know, if you have any request or concern, feel free to let us know. We'd be happy to help!

 

~Nosh_CxUx