I'm looking to swtich to Boost from Virgin Mobile, but it's not clear if I can keep my phone number. I called a dealer and they said I can't because Boost is in the same family as Virgin. Does anyone know if that's true?
Solved! Go to Solution.
I was a Virgin Mobile customer and was able to keep my number by using the phone menu to activate my account. After several failed attempts, I was redirected to a Customer Care representative who was able to move my account to Boost. Be warned that you lose whatever service was remaining on your Virgin account when you move to Boost.
when i had boost port my number from virgin, the stupid rep didnt do it right and gave me a temp number that was supposed to last 24hrs, but its been 3 days! and now the temp number doesnt work nor do i have my number from virgin. i called virgin and they told me they released my number to boost, but boost is giving me the run around...... has anyone had this issue? please help!