Hi there Number. We understand your frustration & are truly sorry for the inconvenience. We would like to start an internal investigation for the poor handling that you received at the store to make sure it does not happens again to anyone else. This behavior is unacceptable by Boost Mobile standards. Victor21
We’d love to share more info with you. That doesn’t sound good at all. We’re always looking to deliver the best experience. What’s going on, @CUSTOMER_1?