I need to remove the 2nd line from my family plan and go back to having a normal plan at $35 a month.
the other line is my daughter and we won't be paying her bill for a few months as she won't be needing the phone services at all.
just need my line back on it's own plan at $35 a month please.
I have called several numbers. There is no option for this and there seems to be no live operator to speak to. I read the forums and it says to PM, so I PM, then am told to call one of two numbers. The same numbers I've called and got no where with. PLEASE HELP!!
can you assist? i have called and can't get any live person....
Hey there, @psmitley! Thanks for reaching out to us. In order remove a line from a family group it is recommended to contact Boost customer service at 1-888-266-7848. If you have any other question, please let us know.
Sorry you feel this way. It is just that we're no longer authorized to perform this type of changes per customer request through the social media or the community. Sorry for the inconvenience this may cause you.