Urgent assistance needed for LG STYLO 3 and hotspot add on issues

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Groupie

Urgent assistance needed for LG STYLO 3 and hotspot add on issues

My LG Stylo 3 informed me that id used all my hotspot data and sent a link for me to buy an "add on" but i can't find this add on..how can i find where to add more usage immediately as I'm on a lake and work for hospital and need more immediately? (I already have the 60$ monthly plan with 20480MB hotspot usage)
8 REPLIES 8
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Accomplice

 
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Agent

Hi, @Chollywood05 The only way to get more hotspot would be to restart your monthly plan. Unfortunately, neither the $50 or $60 plans are compatible with our additional hotspot add-ons.

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Accomplice

I thought you could always add data to your plan?

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Agent

Unfortunately no. It's only available for the $35/mo plan. 

Groupie

Wow really? So i pay 60 AND taxes and can't use an add on,but if i went with the 35 i could? Thank you for your response but that is silly to me! Thanks so much anyway!
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Groupie

I thought so as well...Boost sent me a link to hit telling me id exceeded my usage BUT could totally add more by hitting the link..when i did,i found nothing but the ZTE box which Im assuming i need to invest in..then again,from what iv read,its not even what they promise..ughh the issues iv had in the almost decade iv been with boost(In store assistants anyway)
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Groupie

Although that REALLY stinks,Thank you for your comment/help!
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Agent

We understand your point, but unfortunately the option to add hotspot data packs with those plans is not available. We're sorry for the inconvenience.