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The explanation previously provided, only applies to the $50 unlimited plan. In your plan, when any customer reaches the amount of data included in their plan of data usage within a current monthly cycle, they could have their maximum throughput speeds limited to 2G/3G speeds of 128kbps or below for the remainder of that plan cycle. Your data speeds will be restored at the beginning of your next plan cycle. If you can't wait, you can restore your high-speed data by, (1) restarting your plan or (2) purchasing a Data Pack (select monthly plans only).
Hi Raylan604. The unlimited plan we have, works on 4G LTE network, meaning that the data speed will be faster. Now, once you go over 23GB of usage, it will deprioritize in areas where the Sprint network is constrained.
As mentioned before, once you go over the cap, if you go outside the Sprint network, it will work slow in 3G. Now, if you are inside the Sprint network, you will have 3G even over the data cap.
You will have unlimited 4g LTE data with this plan. You can go to our website for you to check on your coverage and find out the network in the area where you are located.
The $50 unlimited plan is truly unlimited, but to provide a good service experience for the majority of our customers, and minimize capacity issues and degradation in network performance, we may manage network traffic through prioritization. This means that customers who use more than 23Gbs, might in some cases have their data usage prioritized below the data of other customers during times and in places of network contention. The speed will depend on the amount of customers in the area, for example, if you don't have congestion in your area, your service will work as usual, however, if there is congestion, the speed will decrease depending on the amount of customers.
As previously explained, we don't have a specific speed rate, since it will depend on the amount of customers in your area after you reach the limit. The more customers using the network, the slower it gets.