We'd like to look into that a bit closer. Please send us a private message with your phone number and account pin. We'll be glad to help!
Hi, @Biggtim077 ! We're sorry you feel that way. We'd love to check into that for you. Could you please send us a private message with the closest cross-streets and ZIP code where you're located? We would to check the network status on that location.
OK I am the biggest **bleep** myself when it came to this issue, and I want to apologize to any Cust Care employees I yelled at.... With that said...
The unlimited data is actually Unlimited. I have pushed my boundaries several times myself and haven't noticed a speed decrease. It's not like Capped plans that requires a shift from 4LTE to 2g u stay with the 4g and during high use times your on the lower end of the need pole till the "rush" hour is over. Frankly I have the weirdest hours and never saw a difference.